Terms & Conditions

About Us

  • extracare.in is an online retail website of JVM THERMOMETERS INDUSTRIES  
  • JVM THERMOMETERS INDUSTRIES is a professionally managed company focused in Imports and Export of high quality medical equipment and hospital supplies.. Founded in the year 2000, the company is based in New Delhi, India.

Quality

  • It is our policy to attain a quality of product and service that surpasses our client's needs and expectations. The fact that we are in a business which is directly linked to the health and well being of the people makes us more responsible company, and no matter what, no compromises are made

Acceptance of your Order

  • Please note that completion of the online checkout process does not constitute JVM THERMOMETERS INDUSTRIES acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.

Order Tracking

  • we email shipping (and tracking) details to buyers once we dispatch the goods by courier

Delivery Process

  • We use courier services to send our products. Your order will reach within 2-4 business days from the date of your order.

Payments

How do I make a payment?

extracare.in offers multiple methods to make payments for your order: Credit Cards (including American Express cards) & Debit Cards (including Maestro cards) and Net Banking (covering 41 banks). extracare.in and our trusted payment gateway partners use secure encryption technology to protect your card information at all times.


Payment using Internet Banking

We accept payment through Internet Banking of over 40 Banks.


Return Policy

·         Our standard return policy for most products is 14 days from the ship date, however extracare.in has many items featured on the website. The return policy for each product may vary.

Return Shipping: Customer is responsible for return shipping charges, unless the item is confirmed defective with the manufacturer. If any product is found to be defective, extracare.in will promptly exchange. If you want to return some item , it should be done with in 10days from the ship date , no amount will be refunded  in form of cash we will give you purchase coupon for the same amount and you can buy anything for that amount from website.

How do I cancel an order?
If you cancel your order before your product has shipped, we will refund the entire amount. If the cancellation is after your product has shipped, contact Customer Support and follow advice.


Privacy Statement 

·         When you provide contact or billing information by phone or Internet, that information is kept strictly confidential. We will not sell, share, or rent user information to any outside party not directly involved in the processing of your current transaction. All information transmitted by you to us while visiting our website is secured.

All Pricing/Information is Subject to Change Without Notice 

The utmost care was used in preparation of the extracare.in website but we cannot be responsible for errors or omissions. Prices are updated electronically and, despite our best efforts, a small number of the items on extracare.in may reflect incorrect prices due to computer or human error, etc. Rest assured, we verify price changes on a regular basis. If the correct price is lower than our stated price, we will charge you the lower amount and ship the item to you. If the correct price is higher than our stated price, extracare.in will contact you before shipping for your approval.  

For all prices, products and offers, we reserve the right to make adjustments/changes due to changing market conditions, product discontinuation, manufacturer price changes, errors, and other extenuating circumstances. We make every effort to ensure the accuracy of the pricing on the extracare.in website. In addition, we cannot guarantee any extracare.in prices listed on other websites or search engines



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